Shipping & returns

We are excited to now offer free shipping on most orders over $50!

There are a few exceptions to this offer:

Bees, syrup, swarm traps, posters/charts, tanks, extractors, pollen feeders, bulk pollen, bulk para moth, closed top jugs, paint and glass jars.  Also excludes wholesale, dealer and commercial orders.  Available only in the continental USA. Questions?  Please call or email.

We want you to be satisfied with the products you receive.  If you are not, please call or email and we will make every effort to make it right for you!  We will treat you the way we would want to be treated.

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Below are some examples of common exceptions. 

  • Bee Purchases have a 7 day return policy
  • Queen purchases are not refundable

To initiate a return or exchange, simply call, email or visit us at one of our two locations.

We ship using UPS.